We asked, you decided: with travel and destination events being a top priority for so many after the years of pandemic isolation we all endured, DMCs are having a moment, and they deserve recognition. Here are some of the biggest brands in the DMC world—the experts with insider access to the best destinations on earth.
Under $5 million annual revenue
ACCENT New Orleans, Inc., a DMC Network Company
New Orleans, LA
www.accent-dmc.com
Top Officer Name & Title: Diane B. Lyons, CMP, DMCP, President
Average Number of Programs/Events Per Year: 50
Estimated 2022 Revenue: $1.5 Million
Capabilities: ACCENT New Orleans, Inc. has been creating exemplary, innovative events that embody their clients’ visions and exceed expectations for 31 years. As a full-service event planning and destination management company, the team at ACCENT New Orleans specializes in event planning, from incentive and corporate events, galas, and receptions to virtual and hybrid events. ACCENT works with clients to incorporate the “only in New Orleans moments” and entertainment that fit their event: local talent, interactive entertainers, parades, marching bands, artists, caricaturists, and speakers.
Noteworthy Programs/Events in 2022: In 2022, ACCENT’s nimble team of five full-time employees supported and executed 67 programs. One exceptionally noteworthy event: the company received a call from a colleague in Florida about an event in New Orleans to take place two weeks later. The March 2022 dates were during the busy festival season and NCAA Final Four Tournament. With limited resources after the pandemic and a quick turnaround, there was no time for a site visit—plus the client was traveling internationally so communication was hard. Challenges were overcome, and ACCENT produced two evening events as well as a private chef demo for execs that turned into a full dinner the day before. In the end the client was thrilled, and attendees had a wonderful time! Strong relationships helped secure the business and execute the event.
Trends to Watch: The most important trend for DMCs is technology which streamlines operations and enhances the attendee experience. Artificial intelligence (AI) is the most popular trend in meetings and events. With this technology, DMCs save time and money by automating tedious tasks like registration and check-in, as well as providing more accurate data for planning and making decisions. AI can also help create more engaging and interactive experiences for attendees by providing personalized recommendations and content. Additionally, AI can be used to analyze data from an event for efficiencies and insights. AI is revolutionizing the meetings and events industry; however, it doesn’t replace the DNA of DMC management, which is the relationship between client and suppliers.
Chicago Is..., A Global DMC Partner
Chicago, IL
www.chicagois.com
Top Officer Name & Title:
Katherine Kirk Fenech, CEO and Managing Partner
Average Number of Programs/Events Per Year: 75
Estimated 2022 Revenue: $4.2 Million
Capabilities: Chicago Is... primarily serves the Chicagoland area with additional service in the Midwest. In the 47 years Chicago Is… has been in business, they have functioned as a boutique DMC. The company is known for matching the perfect local solutions, planning, and logistic support with the creative touch to provide a seamless and memorable guest experience. Their principal event focus is Corporate, Association, and Incentive Programs. Chicago Is… has had the opportunity to expand within those categories offering a greater scope of services. Chicago Is… ever evolving to stay ahead of trends and cultivate seamless new services before the client even knows they have the need. The company is looking forward to a successful 2023 with more contracts secured before the first quarter than in any past year!
Noteworthy Programs/Events in 2022: The Chicago Is… Team saw an explosion of program requests in 2022, with 75 programs produced at the conclusion of 2022. One challenging event had a quick turnaround when a client requested an 800-person dine-around. The challenge was to find restaurants within walking distance of a downtown hotel, within budget, still available six weeks prior to the event start date and bidding out to three DMCs.
In another case, a client only mentioned once they were touring onsite that they needed a larger group. The team pivoted quickly to also show spaces that would work for the larger event. With quick thinking they were able to showcase unique venues that fit the client’s out-of-the-box meeting needs, and a small 20K program quickly grew to 150K+.
Another event success: Chicago Is… met a new client at IMEX Vegas in 2021. While she had never worked with a DMC before, the team stepped in, and after the event, the client said she would use a DMC on all her programs moving forward.
Trends to Watch: The biggest trend will be a continuation of the short turnaround programs. First, clients are still playing catch-up and cannot get ahead of their planning schedule. Second, C-Suite decision makers are apprehensive to pull the trigger on events and wait until they feel comfortable with the market. This second indicator fuels the first, creating a cycle that will take time to rectify.
A second trend Chicago Is... is seeing is less restrictive budgets than in 2021 and 2022. We will continue to see conservative spending from international clients traveling to the U.S., opposed to higher budgets for domestic-based companies traveling within the U.S.
Destination Musick City, a DMC Network Company
Nashville, TN
www.destinationmusickcity.com
Top Officer Name & Title: Valerie Summers, VP Queen of Everything
Average Number of Programs/Events Per Year: 350
Estimated 2022 Revenue: $4 Million
Capabilities: Destination Musick City is a full-service Destination Management Company and a full service Scenic and Production Company in Nashville—as they say, if they don’t already own it, they can build it. The company is celebrating its 40th year in business, with the DMC celebrating seven successful years.
Noteworthy Programs/Events in 2022: Vanderbilt University Reunion Celebration; TN Kidney Foundation Gala; Nashville Wine Auction Gala; Swan Ball; TN Heart Walk; TN Heart Foundation; Journeys Sales Meeting
Trends to Watch: Digital technology juxtaposed with retro activations
Hana April Inc
Minneapolis, MN
www.hanaaprilinc.com/
Top Officer Name & Title: Hana April Chughtai, Wicked Visionary
Average Number of Programs/Events Per Year: 75
Estimated 2022 Revenue: $1.2 Million
Capabilities: Hana April Inc is a Creative Events Agency that specializes in 360 design experiences. They are a full-service agency with divisions in creative production, custom fabrication, event rentals, custom gifting, and an in-house floral studio.
Noteworthy Programs/Events in 2022: Four Day Multicultural Wedding in Chicago, IL; Surescripts Company Wide Picnic (first of its kind with over 500 attendees); Star Tribune Best of Minnesota
Trends to Watch: Back to customized experiences, fun activations, and innovative branding at events. People are still very excited to get together and gather!
Ultimate Ventures
Dallas, TX
www.uvdmc.com
Top Officer Name & Title: Laurie Sprouse, CITE, CMP, DMCP
Average Number of Programs/Events Per Year: 100–150
Estimated 2022 Revenue: $4.5 Million
Capabilities: Serving Dallas and Fort Worth, Ultimate Ventures celebrates its 30th anniversary in 2023. As the only women-owned and ADMEI-accredited DMC in North Texas, the company uses its deep local connections to pull together unique award-winning events as well as flawless complex transportation programs for its discerning clients.
Noteworthy Programs/Events in 2022: Ultimate Ventures won the 2022 ADMEI awards for Best Overall Program for a last-minute “Hail Mary” Annual Meeting and for Best Décor/Design for a stunning “Wildflower Welcome.” The company also won three ILEA Texas Star Awards for Best Event Design & Décor over $75K, Best Event Solution, and Best Meeting/Conference/Program over $500K.
Trends to Watch: Business is back, and the Dallas-Fort Worth area is booming. As companies return to face-to-face meetings, Ultimate Ventures is seeing larger meetings, more team-building activities, and a renewed desire to create meaningful connections.
$5 million to $10 million annual revenue
Advantage Destination & Meeting Services
Miami Beach, FL
www.advantagedms.com
Top Officer Name & Title: Jim Post, DMCP, Partner
Average Number of Programs/Events Per Year: 300
Estimated 2022 Revenue: $9 Million
Capabilities: Approaching their 25th anniversary in business, Advantage Destination & Meeting Services serves nearly the entire state of Florida from their Miami-based headquarters. The company’s markets include Miami, Fort Lauderdale, Palm Beach, Boca Raton, Orlando, Tampa, Naples and Marco Island. They are a full-service DMC with a 15,000 square foot Design and Decor facility on site, with walk-in coolers and in-house design services for their clients.
Noteworthy Programs/Events in 2022: One of the single largest programs in their 25-year history was executed at the Four Seasons Hotel Palm Beach with a hotel buyout for their high-end clients. The program included a buyout of the National Croquet Facility, a Grand Yacht Charter, and three on-site, full-scale decor events including an after party in a mystical garden with live fairies and nymphs, trees, and garden swing sets.
Trends to Watch: We are approaching the summit of the events bubble where pent up demand is plateauing, and demand and turnaround times are becoming more realistic. With that, Advantage also sees purse strings tightening on upcoming budgets as the market pivots to cost savings and more prudent spending.
Bixel & Company
Los Angeles, CA
www.bixelco.com
Top Officer Name & Title: Dabney Bixel, President & CEO
Average Number of Programs/Events Per Year: 250
Estimated 2022 Revenue: $9.5 Million
Capabilities: Bixel & Company has a reputation for producing unforgettable events coupled with unparalleled execution, in addition to exhibiting a masterful grasp of their destination’s ins and outs. The L.A.-born and -bred team notes the longevity and diverse interests of its members, giving them unrivaled knowledge of the destination, ranging from iconic Los Angeles landmarks to the hippest new restaurants and nightspots, as well as access to many exclusive venues and private clubs. From Fortune 500 companies to boutique independent firms, the company’s diverse clientele entrusts them with their most critical event, destination, incentive and meeting needs.
Noteworthy Programs/Events in 2022: 2022 was both an uplifting and innovative year for the Bixel team. A top highlight included producing the high-profile Summit of the Americas events for the U.S. government, which was an honor for the team. It was a huge hit with the clients, and they felt it was an amazing accomplishment on Bixel’s production side.
Bixel & Company also hosted and produced a wonderful event for a nonprofit organization that provides summer camp and mentorship programs for foster children in the Los Angeles area.
Trends to Watch: The focus on team building programs has been stronger than ever in 2022. This appears to be due to the separation so many colleagues and corporate teams experienced during the pandemic, and this trend is continuing steadily into 2023. Clients are still leaning toward utilizing outdoor venues for functions not only for COVID purposes, but also because LA’s gorgeous weather allows for outdoor venues practically year-round!
The CE Group, Inc.
San Antonio, TX
www.cegroupinc.net/
Top Officer Name & Title: Janet Holliday, DMCP, President & CEO
Average Number of Programs/Events Per Year: 30-40
Estimated 2022 Revenue: $5 Million
Capabilities: The CE Group, Inc. creates custom experiences by understanding the needs and requests of their clients and working them seamlessly into a customized program. As the only accredited DMC in San Antonio, they infuse the senses of San Antonio into each of their innovative experiences. The company makes it their priority that the client is stress-free during the planning and execution of the program by building a relationship based on trust. The markets The CE Group, Inc. serves include convention groups, associations, corporate groups, and incentive groups.
Noteworthy Programs/Events in 2022: For their event Routes Americas, the team brought hundreds of senior professionals from leading airlines, airports, and other aviation stakeholders to San Antonio. Their visit included multiple days of a VIP Program, pre-conference tours, airport transfers and a curated networking event to include overall event planning and production support.
Their event, Belfor, took shape as a “Heart of a Hero” Epic Block Party. This was a tribute to local everyday heroes: firefighters, police, EMS, etc.
The block party embodied nostalgia and patriotism displayed as a parade, picnic, tailgate, and concert under the stars.
Other landmark events included hosting a conference for 7x24 Exchange entitled “Building for the Future” highlighted Fiesta, Texas, and the future; as well as a multi-day forum for Air Conditioning Heating and Refrigeration Institute (AHRI).
Trends to Watch: Teambuilding, attendee selected gifts, inclusion of spouse/family, interactive experiences, more focus on the destination.
Deco Productions
Miami, FL
www.decoproductions.com/
Top Officer Name & Title: Nicholas Zazzera, President
Average Number of Programs/Events Per Year: 85
Estimated 2022 Revenue: $7.2 Million
Capabilities: DECO Productions has served the South Florida community in special event productions and destination management for over 30 years. Hailed as the “go-to” company for creativity, customer service, value, and dependability, their clients rely on them to produce impeccable events. Housed in its 20,000 square foot facility are artisans, designers, carpenters, seamstresses, and production personnel who create the magic that is the “DECO” experience.
Noteworthy Programs/Events in 2022: 2022 was a big year for Deco Productions. The company started the year with its involvement in the annual South Beach Wine and Food Festival, designing custom booths for wine and spirits exhibitors. Then, they were a part of the annual Morikami Gala where they played off the theme of “Year of the Tiger” with unique decor and entertainment. They also had a blast at Joia Beach where they threw a networking event for Checkout.com, who was heavily involved in Miami’s Bitcoin Conference. Finally, they produced an entire conference for a cyber security company planning their meetings, receptions, and exhibits for over 1,000 attendees.
Trends to Watch: 2023 is looking very promising already. We are going to see a high volume of both corporate and social events. It looks like decor trends will include minimalistic looks, lots of colors, custom builds, elevated ceiling decor, and increased use of lighting. For entertainment, Deco Productions is seeing more live bands and musicians, unique themed acts, and increased use of technology for guests. When it comes to corporate events and clients coming to their locations, they are looking for expertise and a high level of service to ensure the group has a successful experience.
Destination South Meetings and Events
Atlanta, GA
www.destinationsouth.com/
Top Officer Name & Title: Cynthia Alford, Owner
Average Number of Programs/Events Per Year: 250
Estimated 2022 Revenue: $12.5 Million
Capabilities: Destination South Meetings and Events is a fully accredited powerhouse of destination management, event production, event marketing, and meeting management in the virtual, hybrid, and in-person environments. Established in 1995 by President & Managing Director, Cynthia Alford, DMCP, the company’s goal is to provide innovative and transformative event experiences for their clients worldwide. They have offices in both Atlanta, Georgia and Charleston, South Carolina.
The professionals at Destination South have numerous years of experience in the corporate, association, and non-profit markets on events large and small—ranging from 50 to 40,000 attendees—as well as incentive programs in the Southeast and across the country.
Noteworthy Programs/Events in 2022: In 2022, across both locations, Destination South experienced what they call a “tsunami of opportunities.” They were fortunate to turn these into many incredible experiences for clients and attendees, including a last-minute holiday party for 4,000 attendees for one of the world’s top three most recognizable brands, and a multi-day event featuring the best and brightest of Atlanta’s art scene inspired design, music, and entertainment that proved without a doubt that beautifully designed and themed events are truly back! With 27 years of relationship and brand building, plus an amazing team as the ingredients that allowed for designing and producing so many amazing programs in 2022, they worked often with extremely compressed timelines due to uncertainty, as well as availability of dates, venues, and resources. As everyone returned to full speed, the goal was to be a trusted and reliable partner to their clients in this watershed year.
Trends to Watch: Short lead times and compressed timelines seem here to stay. Networking is back—and attendees crave time to network both in structured AND unstructured environments. Attendees want enough free time to enjoy the destination. Destination South suggests not packing the agenda so tightly that there’s no time to explore the area, as well as giving back through activations and local event experiences. Providing charitable/philanthropic opportunities is in; also, wellness-focused events continue to intrigue planners and excite attendees.
IVI DMC Enterprises
Cancun, Mexico
www.ividmc.travel/
Top Officer Name & Title: Jose-Manuel Garcia, Visionary, Founder & Seller of Dreams
Average Number of Programs/Events Per Year: 150
Estimated 2022 Revenue: $5 Million
Capabilities: Since 1986, IVI DMC Enterprises has provided full destination services for incentives, meetings, and ad-hoc events at more than 21 destinations in four Latin American countries (Mexico, Cuba, Dominican Republic, and Costa Rica). The company has their own Quality System based on the ISO 9001 standards, full-coverage liability insurance, safety and security programs, plus they support the local communities through its Foundation Amigos of the Planet.
Noteworthy Programs/Events in 2022: Together alongside one of their clients, the Mexican Caribbean office organized a showcase event for almost 800 attendees, working with various suppliers that put their trust in the IVI team to help organize different activities and local experiences for their booth activations. A few activities that the team organized for the showcase included a hammock workshop, Mexican fair games, a cartoonist, a photo booth, henna tattoos, masseurs, Mayan characters, a Mexican candy station, and a piñata-making workshop—this last one being the most successful.The company also planned a high-end event for a VIP group that wanted to have a nice private party in Tulum. The team managed to rent a luxurious beachside villa and organized a delicious barbecue with a private chef, premium open bar, and DJ in the best possible scenario—the breathtaking Caribbean Sea. The event was a resounding success.
Trends to Watch: Clients today are looking for more team-building events with a corporate social responsibility component, to give back while they work together towards a common goal. Another big trend is to integrate authentic experiences in which the participants can learn about the culture of the destination. IVI is also seeing a more specific focus on wellness activities that also include being in contact with nature.
$10 million to $20 million annual revenue
metroConnections
Minneapolis, MN
www.metroconnections.com
Top Officer Name & Title: David Graves, President & CEO
Average Number of Programs/Events Per Year: 700
Estimated 2022 Revenue: $20 Million
Capabilities: metroConnections services the corporate and association market. They extend far beyond traditional DMC offerings with services that include strategic planning, creative services such as video editing, stage production, hybrid and virtual events. They offer full event management with a focus on special events, décor, online registration, meeting management as well as transportation services.
Noteworthy Programs/Events in 2022: In 2022, the company executed numerous in-person, hybrid, and virtual events for companies that include Pentair, Dominium, Patron, Sun Country Airlines, Cargill, Ecolab, Apple, QVC, Winnebago and many others.
Trends to Watch: Companies will continue to look for fresh ideas that contribute to the brand and messaging while incorporating engagement and employee/customer feedback within each event. Hybrid and virtual will continue to play a role in 2023 where organizations need to be cost conscious while still getting their messaging out to their audiences. Leadership development will continue to be a major theme of many event programs.
Preferred DMCs
Barcelona, Spain
www.preferred-dmcs.com
Top Officer Name & Title: Marc Schwabach, DMCP
Average Number of Programs/Events Per Year: 500
Estimated 2022 Revenue: $10-15 Million
Capabilities: Preferred DMCs is a boutique consortium of select, independent, and highly qualified European DMCs providing global sales and marketing support to its members. Members are recruited by invitation-only and must have ADMEI membership, be well-established, and have strong reputations, and hold certification or accreditation.
Noteworthy Programs/Events in 2022: High-end incentive travel programs, car launches, and top-notch corporate events throughout all of Europe, particularly in Greece, France, Spain and Portugal, Malta, Scandinavia, Ireland, and Poland.
Trends to Watch: Preferred DMCs sees increased budgets for incentive travel programs for less invitees that are very well-selected. Clients are better informed, and their expectations are higher than ever—and so are the requirements for DMCs as pivotal suppliers.
Southwest Conference Planners
Scottsdale, AZ
www.southwestconferenceplanners.com/
Top Officer Name & Title: Jim Lammy, Owner
Average Number of Programs/Events Per Year: 700+
Estimated 2022 Revenue: $16 Million
Capabilities: Southwest Conference Planners has been planning events for clients all over the state of Arizona since 1986 and are celebrating their 37th year in business this year. “SWCP” has become a well-known nickname in the industry among their trusted vendors, valued partners, and exceptional clients. SWCP takes great pride when it comes to creating a perfect Arizona experience. The services typically include but are not limited to the following: tours and activities, entertainment, event design, teambuilding, transportation, staffing, restaurant management, off property events, photography, videography, and really any service in Arizona.
Noteworthy Programs/Events in 2022: In 2022, Southwest Conference Planners was extremely fortunate to welcome over 700 programs to Arizona. Some of the most noteworthy include: a curated specialty, local, farmers market for one of our repeats and brought it right to the attendees on property at the Phoenician Resort in October.
Another event was the “Art of Food” experience, where attendees experienced a different art-focused activation in each dining room location of the mansion. As guests made their way through the Wrigley Mansion in Phoenix, each room focused on an art activation including an art board charcuterie board, real living art, easel food signs, and more.
SWCP also created a full ‘80s themed conference to celebrate a client’s 30th anniversary. SWCP had to create three different ‘80s themed nights that were completely unique.
Trends to Watch: SWCP has seen a big shift towards engagement. Spontaneous elements like creating entertainment that continually changes throughout the event keeps attendees waiting for the next big item or reveal. SWCP predicts that people are going to focus more on what attendees can be doing and learning during events rather than what the event space itself looks like. By offering engaging elements to the event along with a beautiful event space, the goal is that people will have conversations about what they did while in the event space.
$20 to $100 million in revenue
CSI DMC
Washington, DC
www.csi-dmc.com
Top Officer Name & Title: David Hainline, CEO
Average Number of Programs/Events Per Year: 1000
Estimated 2022 Revenue: $86 Million
Capabilities: CSI DMC is the destination and event management company clients trust to design and deliver exceptional experiences. Established in 1987, CSI is a privately owned company powered by an experienced, passionate team with deep destination knowledge and unparalleled creativity. Their core capabilities include elevated special events, innovative entertainment, décor and activations, customized tours, team building, and dine-arounds, top-quality meeting and hospitality staffing, and superior transportation and shuttle management. CSI DMC has 12 regional offices across the US and globally with CSI International.
Noteworthy Programs/Events in 2022: 2022 was a very productive year for CSI DMC. The company’s creative team developed 529 new event concepts. On a larger scale, in Nashville, TN, the CSI DMC team delivered a stellar first-time street party celebration for 8,000 people involving over 68 vendors, 42 shops, entertainment, supporting acts, and 15,000 meals served.
For other events, it took four date changes for 1,300 eager global attendees to descend on Orlando for their company rebrand and celebration—and celebrate they did! In Boston, the innovative crew delivered multiple inspiring experiences for 300 people on a week-long incentive trip. The savvy CSI DMC team in Washington, DC, produced a coveted, high-level event for 200 VIPs on the National Mall while simultaneously planning an event at the Library of Congress. In San Diego, CA, the company’s local experts were honored to arrange a first-ever corporate gathering and dinner amongst the jets at Marine Corps Air Station Miramar. And 2023 is big! The team is already flexing their destination knowledge, relationships, creativity, and logistical expertise to help clients elevate their events into exceptional experiences well into the year.
Trends to Watch: Health and wellness programs step into the spotlight, and CSI DMC loves that mocktails are hitting a high note! Work/life integration is significant as personalized experiences and community connection continues to buzz. Sustainability is not a trend; carbon offsets, responsible choices, and waste reduction initiatives are now bottom-line objectives for many organizations.
Destination Concepts inc.
San Diego, CA
www.destinationconcepts.com
Top Officer Name & Title: Brynne Frost, CEO
Average Number of Programs/Events Per Year: 250 Programs/1,800 Events
Estimated 2022 Revenue: $40-50 Million
Capabilities: DCi is celebrating their 25th year in 2023! With an in-house team of designers, entertainment managers, creative services professionals, production, and exclusive Design Studio at their disposal, DCi delivers consistent creative and logistical excellence in all markets. The company supports programs of all sizes and scope utilizing both their large full-time team and an expansive roster of strategically placed part-time team members across destinations. Core values drive their success, and by being adaptable, flexible, and innovative they are a chameleon for their clients. DCi is positioned exceptionally well to surpass all records moving into 2023 and have fun doing it. Another core component of the company is supplier diversity. As a successful certified women-owned business by WBENC, they strive to consistently pay it forward by increasing their spend with diverse suppliers year after year.
Noteworthy Programs/Events in 2022: The company supported an automotive client in their efforts to get to Net Zero by providing sustainable solutions throughout a five-day conference in Austin, TX. In addition to a stunning galaxy inspired design for the awards and spot-on logistics for an offsite street party, the team provided sustainable signage, repurposed décor elements, living centerpieces, and a comprehensive anti-waste strategy at all events.
Another standout experience brought 1,600 global tech company team members to San Diego for their annual conference. The creative team gave San Diego’s iconic Gaslamp Quarter a sugary sweet Adult Playground-themed makeover with larger-than-life elements like giant slides, ball pits, a massive balloon art installation, thematic large-scale branding, and custom swing sets, to create an engaging atmosphere.
DCi’s skillset shined during a 1,500-person conference in San Francisco, CA that spread out across four different hotel properties. They designed each onsite event to complement the various spaces while providing the same look and feel across all hotels, and these elements made the events look seamless when all connected virtually for a session with the CEO on the final night.
Another multi-faceted feat included a four-day summit held simultaneously in Orange County, CA, San Diego, CA, and Phoenix, AZ. Even with three different group sizes, spaces, and destinations, DCi delivered a uniform experience at each property for all attendees.
The team also travelled to Montana, where they supported a series of media events for a 2023 vehicle launch. DCi designed and produced brand-forward settings within a private airplane hangar with sweeping mountain views and daytime events at the rustic ranch used in the hit show 1883.
Trends to Watch: DCi thinks attendees are ready to celebrate even bigger in 2023 and looking for a true escape. Clients are looking for more immersive environments for their programs. Anything thematic that takes guests on a dynamic journey is at the top of the must-have list. Their in-house designers are reimagining popular themes such as Alice in Wonderland or Top Gun, with modern styling, entertainment, and tech innovations. The ‘90s are taking over the decades themed event scene with over-the-top grunge, pop star, and hip-hop inspired moments. Cookie-cutter doesn’t cut it and it’s not what attendees want. Their designers are also seeing a trend towards neutral color pallets, so they worked with their exclusive Design Studio to double rental inventory of versatile neutral items that fit a range of events from boho chic to a beach event. Sustainability is also at the top of the list as it should be! DCi has successfully implemented solar powered event elements and waste reduction plans to support our client’s eco-minded initiatives which are directly aligned with our own. They are working diligently to make sustainability move out of the “trend” zone for future events.
Imprint Events Group
Denver, CO
www.imprintgroup.com
Top Officer Name & Title: Nicole Marsh, Partner | Chris Starkey, Partner | Adriane Hodder, Partner
Average Number of Programs/Events Per Year: 550
Estimated 2022 Revenue: $34 Million
Capabilities: Founded in 1969, Imprint Events Group has strategic locations across the U.S. including Colorado, Nevada, and Florida as well as a team that manages their National Accounts that the company executes events for throughout the country and internationally. The company is celebrating over 50 years in business and a tenured team boasting over 700 years combined event industry experience. With their expert knowledge, creativity, and passion, Imprint thoughtfully curates event experiences that are well beyond their client’s expectations.
Noteworthy Programs/Events in 2022: 2022 was one for the record books for Imprint. In addition to breaking a Guinness World Record for a client’s CSR initiative, the company had two record-breaking programs in size and scope as well as three record-breaking months. They’ve also grown their team to be the largest and most experienced in company history. Viewing the logistics of events as a given, they have built a team of top-tier experts who go above and beyond to curate innovative, tech-savvy, and transformative experiences. 2022 was also a year to deepen relationships with clients—and have fun along the way.
Trends to Watch: Clients will continue to look for strategic event partners that they can trust to help them achieve their event goals through deeper relationships and not just one-time transactions. More so than ever, clients need to demonstrate ROI for their events and meetings as costs continue to rise. Imprint is focused on helping their clients think deeper about their unique impact and the myriad of ways they can create a lasting mark on their most important audiences through live events.
Liberty International Tourism Group
Salzburg, Austria
www.liberty-int.com
Top Officer Name & Title: Mario Enzesberger, President & CEO
Average Number of Programs/Events Per Year: 3000
Estimated 2022 Revenue: $70 Million
Capabilities: Liberty Tourism is the largest privately-owned Global Destination Management Company. With offices operating in 90+ countries worldwide and a team of nearly 400 multilingual, passionate professionals globally situated, they have been serving corporations and agencies for over 31+ years.
Specialized segments include MICE, Premium Leisure, Sport Team Hospitality, Cruise and Train Ground Handling, Aircraft Charter Services, and Virtual & Hybrid Solutions. Added values are their strong financial stability, global insurance coverage, multinational synergies, global procurement, and partnerships programs and local sales network. With their vast internal communications system, clients receive the attention their specific travel needs require and the peace of mind of knowing they are in safe hands all around the globe.
Noteworthy Programs/Events in 2022: 800pax German insurance incentive to Austria; 500pax Austrian Association Congress to Vienna, Austria; 1600pax UK Corporate event to Berlin, Germany; 550pax Brazilian Corporate incentive to Munich, Germany; 220pax French Luxury brand seminar to Amsterdam, NL; 2000pax National Sales Meeting to Athens, Greece; 2200pax UK Car Launch to Mallorca, Spain; 1200pax U.S. Corporate to Spain; 400pax UK Corporate to Lisbon, Portugal; 600pax Press Car Launch to Stockholm, Sweden; 430pax Mexico Insurance Incentive to Carthagena, Colombia; 150pax Israel luxury incentive to Dubai, UAE; various delegations to Cop27 to Sharm el-Sheikh, Egypt; and various
football teams and delegations to European cups during the 2022 football season.
Trends to Watch: Despite hybrid being here to stay at congresses and in management meetings, in-person events are back at full speed. The trend for in-person events is, however, getting more challenging due to prices rising and international uncertainty. The consequence has been shorter lead time to book events and smaller events to keep the budget this year. But high-end, larger incentives are planned for 2023 onward as companies recognize the benefits of MICE travel for their business. CSR remains a hot topic difficult to implement as clients do not want to invest more in CSR programs.
RMC - Resorts/Mountains/Cities
Basalt, CO
www.rmcdmc.com
Top Officer Name & Title: Shawn Thomson, Owner & CEO
Average Number of Programs/Events Per Year: 500
Estimated 2022 Revenue: $48 Million
Capabilities: RMC is a woman-owned and founder-led company which specializes in full-service, high-end, luxury destination management services in the U.S. From the peaks of Aspen to the infamous vineyards of Napa, to the low tides and beaches of The Lowcountry, RMC has masterfully crafted thousands of unforgettable experiences for decades. RMC proudly works with a distinguished clientele of corporate and incentive groups and travel and meeting planners to produce completely tailored destination services. With 30+ destinations, RMC of premier locations across the U.S. from the snowcapped Rocky Mountains and Grand Tetons to the sands of Santa Barbara to the rolling hills of wine country. Their local teams source, plan, and execute the very best events for their clients.
Noteworthy Programs/Events in 2022: Toyota Board of Governors; Morgan Stanley; Aspen JAS Festival; Luxury Ski Week; Biohaven; Centura Health; Martiz
Trends to Watch: After seeing the exponential growth since the middle of 2021, RMC believes that in-person events will not only continue to rise, but also continue to be restructured and reorganized considering the attendee’s time, attention, and safety. More streamlined scheduling and adding quality experiences over content is becoming increasingly important for meetings and events. Connection is powerful and RMC believes that it’s a priority.
TERRAEVENTS
Milan, Italy
www.terraevents.com
Top Officer Name & Title: Lorenzo Pignatti, Founder & President
Average Number of Programs/Events Per Year: 250
Estimated 2022 Revenue: $20 Million
Capabilities: Founded in 2010 as Plus 39 ITALY, and rebranded in 2018, TERRAEVENTS operates with staffed offices in 4 key destinations: Italy, Spain, Portugal and France, plus the dedicated team of TERRAEVENTS Sport. Their client portfolio includes major multinational corporates and third parties in Canada, Brazil, Australia, United Kingdom, Germany, Singapore, and South Africa. All TERRAEVENTS offices under direct ownership, managed by their local teams of DMC professionals imbued with professional knowledge, practical expertise, and experience gained over many years in their destinations. As a full-service DMC, TERRAEVENTS works with clients to design and develop creative and cost-effective solutions unique to their events in each of their destinations.
Noteworthy Programs/Events in 2022: 1,200-person convention operated in Milan and Lake Como for a leading global provider of financial and auditing services; 700-person event organized in Lisbon, Portugal, for another of the big Four accounting organizations; 300-person event operated in Madrid for U.S. public policy and think tank organization with a private dinner in the city’s former bullring; 200-person convention operated in Paris, for a world leader in computer peripherals and software; 80-person luxury incentive program operated in Taormina, Sicily, Italy for major U.S. insurance company with a private concert held in the ancient Greek theater.
Trends to Watch: The company’s destination teams are exploring new destinations, hotel properties, and venues to create unique, experiential, and eco-sustainable programs for events which are customized and connective.
Terramar, a DMC Network Company
Los Cabos, Mexico
www.terramardestinations.com
Top Officer Name & Title: Sunny Irvine, Owner
Average Number of Programs/Events Per Year: 550
Estimated 2022 Revenue: $23 Million
Capabilities: Terramar, a DMC Network Company, was perhaps one of the very few organizations that grew during the pandemic years. Now with offices in Los Cabos, Panama, Cancun and the Riviera Maya, Puerto Vallarta and Riviera Nayarit, San Francisco and the Bay Area, Lake Tahoe, Reno, and San Diego, the company is celebrating almost 30 years of success. Terramar provides a consistently high level of service in the following fields: domestic and international meetings; management for special events; venues and logistics; dine-arounds and fabulous group dinners; registration websites including airport transfers, dine-arounds, and activities; hospitality desk services; program design; assistance with hotel and air reservations; airport transfers; ground transportation; tours and activities; room gifts; and marketing and media center services; vendor management.
Noteworthy Programs/Events in 2022: Terramar has been part of many amazing events in 2022, the NBC American Century Celebrity Golf event and Dreamforce being two of the most recognizable programs. The company worked with their hotel partners in San Diego (The Hotel Del Coronado) and in Lake Tahoe (Edgewood Tahoe Resort) to assist in their unveiling of much anticipated new expansions and remodels this year.
Trends to Watch: Terramar is working to be more creative and efficient due to limited vendor resources and suppliers. Staffing has returned to pre-pandemic numbers across all their offices, but many of the vendors they rely on are still struggling to staff. Terramar has adjusted to support those deficiencies with their own staff to ensure that clients are still receiving the same level of service. They account for additional staffing needs at the hotels to support events as needed. The company is working closer with all hotel partners and CVBs than ever before. There is a need to be creative with space and timing to accommodate the volume of group events wanting to book in their destinations, and clients have found that the DMC can support them to find ways to “make it work.”
360 Destination Group
Irvine, CA
www.360dg.com/
Top Officer Name & Title: Shelly Archer, Managing Partner & Trevor Hanks, DMCP, Managing Partner
Average Number of Programs/Events Per Year: 700
Estimated 2022 Revenue: $70 Million
Capabilities: For over 40 years, 360 Destination Group has delivered unforgettable events for their clients. The rockstar team is ready to assist with: event design and development, digital event services, unique décor and theme concepts, team building and CSR programs, off-property venue selection, entertainment, professional event staffing, transportation and shuttle services, dine-arounds, registration and hospitality room solutions, and activities and tours. The team of 130+ just keeps getting better and continues to grow. 360DG is honored to work hard and play hard in major destinations throughout the U.S. and beyond and across international destinations.
Noteworthy Programs/Events in 2022: Old Hollywood Sophistication Meets New Hollywood Glamour: When their client asked for a program that screamed, “OMG, we’re in Hollywood!,” 360DG knew exactly what to deliver. This 450-person, multi-day event in Los Angeles included seamless airport arrivals and departures, a relaxing, beachy Welcome Reception overlooking the ocean, complete with everyone’s favorite west coast burgers from an In-N-Out food truck, a ‘film noir’ themed Speakeasy Dinner Event at Paramount Picture Studios, a red-carpet Awards Gala and After Party that would make Oscar jealous at the legendary Dolby Theater, and unforgettable activities featuring the very best that Southern California has to offer.
Trends to Watch: We have all experienced our fair share of virtual interactions since 2020. 2023 is the year of connecting in extraordinary ways. That means thinking outside of the box when it comes to planning. How? By adding interactive experiential elements into ordinary meetings and events. There are so many moments that can be taken up a notch with experiential adjustments. Make arrivals and departures more exciting by including customized greetings for each guest. Don’t just host a dinner event; instead, create an environment and menu that utilizes all five senses throughout the evening. When enhancing a typical program, the sky’s the limit! Another trend those at 360DG are seeing emerge is the inclusion of wellness and mindfulness into corporate meetings and events. Group yoga classes, meditation rooms, guided breathing sessions—these are all perfect ways to show attendees that their wellbeing and health is just as important as the success of the program.
Over $100 million in revenue
Access
San Diego, CA
www.accessdmc.com/
Top Officer Name & Title: Danielle Phippen, Chief Creative Officer
Average Number of Programs/Events Per Year: 1,200-1,500
Estimated 2022 Revenue: $122 Million
Capabilities: Founded in 1969, ACCESS offers a wide range of services, from creative event design and comprehensive program planning to transportation logistics, activities, and more. ACCESS doesn’t just focus on what an event should be, but why an event should be at all. They collaborate with clients from coast to coast to transform events into shared experiences—because shared experiences create the opportunity to both inspire and be inspired, and inspired people drive organizational change.
Noteworthy Programs/Events in 2022: 2022 was a record-breaking year drenched in memorable moments and shared experiences. Large scale celebrations seemed to be the trend. A few favorites: a block party with logistical challenges was executed by the team on famed Rainey Street in Austin. Eleven unique bungalow style bars, restaurants (and even a parking lot) hosted over 2,100 guests for an evening celebration.
Marco Island was home to a multi-day incentive program offering guests an unexpected Floridian experience, highlighting the three main industries of the Sunshine State to include Sugar, Citrus, and Flowers.
Finally, a Vail Summer Cabin event captivated guests from their arrival with giant naked teepees set across the meadows, velvet lounge furniture, and string market lighting throughout. The evening started with a five-star dinner inside the cabin with an electric strings performance to set the tone, followed by an outdoor concert under the stars.
Trends to Watch: Access continues to see their clients in need of a collaborative and consultative approach to events. It is more crucial now than ever to understand the “why” so that the company can deliver the “what” both impactfully and seamlessly. A layered team approach allows both local and national internal teams and vendor partners to come together to provide unparalleled events. Sustainability and cause-based events have re-emerged with a focus on aligning the culture and goals of the organization into the event. Immersive experiences remain paramount with a focus on food and beverage. “Playing with your food” has become cool again and offering engaging activations that include both fun and sustenance are a must!
Hello! Destination Management
Orlando, FL
www.hello-dmc.com
Top Officer Name & Title: Paul Mears III, President and CEO
Average Number of Programs/Events Per Year: 3,500
Estimated 2022 Revenue: $140 Million
Capabilities: From coast to coast and beach to ballroom, Hello! Destination Management has grown from one office in 1986 to 13 offices servicing dozens of the top meeting destinations in the country, including Arizona, Northern and Southern California, Chicago, Colorado, Central and South Florida, Las Vegas, Nashville, New York, Central and North Texas and Washington, D.C. From the first Hello to the final exclamation, their services enhance all guest touchpoints during a program, including transportation and event staffing, tours and teambuilding, dining and off-property events, and full-scale entertainment production, storytelling and event design.
Noteworthy Programs/Events in 2022: 2022 saw the return of multiple large programs that had been postponed during the pandemic, including a multi-day space-themed conference that was set to operate in March 2020 just days after lockdown began that they “relaunched” with updated theming. This year they also produced multiple large programs in their newest destinations, New York, Colorado, and Chicago, as well as a large-scale programs in multiple destinations that featured name act entertainment, drone and fireworks shows, and full production.
Trends to Watch: 2023 is shaping up to be a busy year for the events industry. As companies continue to utilize hybrid working environments, in-person events are seeing a renewed relevancy as opportunities to cultivate culture. Whereas in previous years when the primary purpose of in-person events was to facilitate face to face meeting, companies are now looking to events to help reinforce and foster messaging and branding to their internal teams and external clients to supplement the lack of in-person day-to-day work in offices. Innovations in technology and unique food service styles that were utilized for logistical purposes during the pandemic are now finding their place as tools to help further customize the guest experience as they interact with the physical world of an event. As our collective attention spans narrow, events are a key driver of tactile, personal experiences that help attendees live in the moment and off-screen. Notable trends include an increase desire for guest personalization, bespoke and authentic touches, and a focus on story narrative to connect guest touchpoints.
Ovation Global DMC
Geneva, Switzerland
www.ovationdmc.com
Top Officer Name & Title: Sebastien Tondeur, CEO
Average Number of Programs/Events Per Year: 4,000
Estimated 2022 Revenue: $300 Million
Capabilities: With almost 30 years of experience, Ovation counts its worldwide reach and standard operating procedures as two of its noteworthy capabilities. The company has offices in more than 100 destinations across five continents; operations comprise 26 wholly owned offices and approx. 62 strategic DMC partners. They are the only global DMC with so many wholly owned offices. The company serves a broad clientele, from the “biggest brands” in banking, consultancy, automotive, IT, and pharmaceuticals to direct selling. An online learning platform to constantly train and develop the team’s talents has been in place for nearly a decade.
Noteworthy Programs/Events in 2022: Ovation Spain DMC is the official DMC partner for the IBTM World and has supported the annual tradeshow in Barcelona again with many hostesses, off site events, and hundreds of transfers. Ovation Global DMC operated seven major Direct Selling Incentive/recognition programs of 1,000-3,000 attendees. What’s more, the annual Mobile World Congress was a big hit again in 2022. Major exhibitor events, production, and ground services were constant.
Trends to Watch: Reduced RFP Lead Times: In early 2022, Ovation saw an increase in last minute requests and shorter than normal lead times for most programs. The average lead time in 2019 was 6.2 days, whereas the average lead time in 2022 was 3.6 days.
Rise of Small-Scale Events: Ongoing restrictions during the first several months of 2022 meant companies were globally weary of organizing large scale events. In fact, in 2022 the company saw most incentives were for groups of less than 100 people. Despite this recent trend, they expect to see larger groups in the coming year.
Importance of Sustainability: In the past year, destinations focused on sustainable tourism and programs that actively promoted local culture and preserved natural surroundings. Planners are seeking out ways to make events more sustainable; from eco-friendly venues to waste-free catering. Rising concern for environmental and social challenges indicates that sustainability will continue to be a focus for the industry in 2023.
High Demand Vs Staff Shortages: The lingering effects of the last two years became apparent in 2022 regarding the workforce. DMCs in general were faced with a drastic increase in incoming requests but with reduced teams. This led to delays in responses from DMCs. The current sellers’ market obliges the supplier network to make priorities and smaller events are being turned down.
Looking ahead: Demand is still up, and the number of RFPs is still high. In the short and mid-term, the influx is expected to stay high, but Ovation is noticing numbers plateauing. The demand will decrease, and the staffing will further increase. We will see the sellers versus buyers’ market balancing back again.
PRA, Inc.
Chicago, IL
www.pra.com
Top Officer Name & Title: Mike Fiber, Chief Executive Officer
Average Number of Programs/Events Per Year: 2,000
Estimated 2022 Revenue: $170 Million
Capabilities: For over 40 years, PRA has delivered experiences throughout the U.S. in destinations, on stage and on screen. With its unique service capabilities, PRA event architects guide organization in bringing people together with highly produced, strategic program design, brand engagements and authentic destination experiences. Utilizing a holistic approach to event design, PRA helps clients create a legacy that leaves a lasting impact to achieve goals. PRA offers a wide array of business event management capabilities, including destination programs, creative design services, event production and technology, as well as team building and CSR programs, activities, tours and excursions, and transportation logistics.
Noteworthy Programs/Events in 2022: PRA delivered amazing event experiences, each of which amplified the impact of the event on the clients’ overall meeting objectives. The company worked with a leading global consulting firm to produce its first family-friendly, in-person meeting since 2020, bringing team members together in a unique island venue setting for its staff retreat. The PRA team transformed the outdoor venue, accessible only through ferry transportation, into a family-friendly camp with activities that were engaging for all ages.
Another standout was an exclusive incentive program in their mountain region of Aspen that was designed to make guests feel right at home. The PRA team designed an Aspen-themed Food and Wine Festival, a gala night at Dunbar Ranch (Kevin Costner’s private estate), curated exclusive activities, spectacular off-site events, dine-arounds and VIP group dining. The client awarded PRA the program based on the team’s creativity and ability to create a once-in-a-lifetime experience.
Trends to Watch: The attendee experience is more important than ever as we redefine what creative means to events, and the approach we take, to create engaging holistic guest experiences that connect us, on all levels. Business events now stretch beyond physical environments, resulting in a wider, larger audience we need to consider when creating an environment for deep connections. Events must be designed first by looking through the lens of the attendees—factoring in needs, how the audience will think and feel, and what they will do when they experience. This requires design competencies and alignment with suppliers able to adapt to the attendee-centric model.
In addition, the social impact of events will be a major focus. The industry will continue to see localized events, with corporate social responsibility being more prevalent than ever before, as companies will be drawn to supporting local communities with locally sourced goods and services. It’s a key area of focus for PRA and one the company is putting a lot of energy and resources towards. There is also a pull towards nostalgic attendee activations geared towards comforting foods, activities and items from years past. From emerging technology solutions to personalized approaches for attendees, ever-present sustainability best practices and more, PRA continues to shape and evolve business events, focusing the passionate minds and hearts of our team members on finding solutions that help move our industry forward.
Note: All information here is supplied by the companies listed and was current at press time. Want to be on this list next year? Complete our survey.
