This past holiday season led one of my team members into her first predicament of customer service versus client management. When was it okay for her to be a “yes” person, and when was it better for her to be a “yes...
“Experience,” a noun, is used quite a bit in the events industry, especially within the last several years.
Sometimes this noun can feel more like a moving target, increasingly kinetic and quite unique depending o...
Recently, I had an interesting conversation with my mom that led me to think about my family background.
I am not the first in my family to start and own a business. My mom reminded me of how my great-grandfather ...
Every time I turn around--especially in Seattle--I hear someone say, “I’m an entrepreneur.”
It’s an overused label, and it drives me a little crazy. It seems anyone can call themselves an entrepreneur in 2016.
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They say the best leaders surround themselves with other great leaders. Creating a team of superhero-smarties is exciting and motivating--at least it was for me. So, when I began thinking about the trends for 2016, I...